Call Catchers

Canolfan Gorseinon Centre, Millers Drive, Gorseinon, SWANSEA, West Glamorgan, SA4 4QN

Look for more: Telephone Answering Messaging Services in SWANSEA

About Us

We offer bespoke Telephone Answering Services to businesses across the UK, offering Monthly Plans as well as a Pay As You Go service, where you only pay for what you use! Additional services include order taking, payment processing, diary management and message forwarding.

Increase your sales by using Call Catchers!

After sending out our September invoices to clients, one of them called me in a panic, wondering how on earth his bill had increased by over £100 per month since he joined us in April 2010! We analysed his call volumes immediately and found they had more than doubled in these 5 short months. The client was absolutely shocked and couldn't understand how his company was receiving so many calls every month. I called a meeting so I could find out exactly what was happening and what the calls were consisting of. We found that around 20% of inbound calls were new sales enquiries. Call Catchers staff deal with these calls by either putting the call through to one of the directors, or we take the callers details and arrange for a brochure to be dispatched. This means that every sales new enquiry is dealt with promptly and efficiently. The client admitted that before he used Call Catchers services, they were missing between 5 and 10 calls per day, theoretically losing 2 brand new sales lead every single day! This is exactly why his company now receives twice as many calls. Upon further analysis, the client also found that his turnover has increased by almost 80% since taking our services! The best part of this, is that our full time receptionist services only cost this EPOS company around £300 per month...not a bad investment don't you think?Being able to help business in this way, is exactly why we offer a FREE trial of our services, so you can see for yourself if your sales increase, and if your customers are getting a better experience when they place a call. So, why not try us, and we will answer your calls for FREE!

Specialist Services

Call catchers are so much more than just a telephone answering service. Our team research your business to arm ourselves with the knowledge that we need to serve your business as best we can. We get to know who is involved in your business, your key contacts, directions to your office and even the colour of your office door if it's relevant! This knowledge allows us to act as your own employed receptionist would, but at a fraction of the cost!

Trade Bodies / Associations

Federation of Small Businesses

Opening Times

Mon-Fri 08:30-18:00

Trading Since

2005

Payment methods accepted

  • Bank Transfer

Other Services

  • Wheelchair access
  • Free Parking
  • Customer Service / Helpline
  • Money Back Guarantee
  • Free Samples
  • Free Quotes
  • Free Design Service
  • Customer Toilets
  • Standing Order

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